How TrueSnap Works: Complete Guide

What Is TrueSnap?

TrueSnap is a desktop application that captures web pages as court-admissible digital evidence. Unlike a simple screenshot, TrueSnap creates a comprehensive evidence package that includes cryptographic verification, blockchain timestamps, and network forensics.

Getting Started

Step 1: Download and Install

TrueSnap is available for both macOS and Windows:

1. Visit truesnap.ai and click Download
2. Run the installer for your platform
3. Launch TrueSnap — no account required for your first 5 free captures

Step 2: Sign In (Optional for Free Tier)

• Click Sign In in the app
• Authenticate with your Google account
• Your free 5 captures are immediately available

The Capture Process

Step 3: Enter the Target URL

1. Paste or type the URL you want to capture into TrueSnap's address bar
2. The built-in browser loads the page in a controlled environment:
   • Developer Tools are completely disabled
   • No browser extensions can interfere
   • The application verifies its own integrity before each capture

Step 4: Navigate to the Exact Content

• Scroll to the specific content you need to preserve
• If the evidence is behind a login, sign in normally through TrueSnap's browser
• Expand any collapsed sections, load dynamic content, or open specific threads

Step 5: Click Capture

Press the Capture button. TrueSnap performs the following automatically:

1. Visual capture — full-page screenshot of the visible content
2. DOM snapshot — complete HTML source as rendered in the browser
3. HAR recording — full network traffic log showing all server communications
4. TLS certificate extraction — the website's SSL certificate chain
5. Metadata collection — URL, timestamp, IP address, browser environment details

Step 6: Evidence Package Generation

After capture, TrueSnap generates a tamper-proof evidence package:

1. SHA-256 hash is computed over the entire evidence bundle
2. The hash is anchored to the Polygon blockchain for immutable timestamping
3. A forensic certificate (PDF) is generated summarizing all verification data
4. Everything is packaged into a single ZIP archive

What's Inside the Evidence Package

Your evidence package contains 6 files:

Verification

Anyone can independently verify your evidence:

1. Hash verification: Recompute SHA-256 of the package and compare with the blockchain record
2. Blockchain check: Look up the transaction on Polygonscan to confirm the timestamp
3. Certificate validation: Verify the TLS certificate was valid for the captured domain at the time of capture

Use Cases

• Online harassment/defamation — Preserve threatening messages before they're deleted
• Fraud documentation — Capture fake listings, scam websites, or misleading advertisements
• IP theft — Document unauthorized use of copyrighted content
• Contract disputes — Preserve terms, conditions, or communications that may change
• Regulatory compliance — Maintain evidence for investigations or audits

Pricing

• 5 free captures — No credit card required
• Credit packs — Purchase additional captures as needed
• No subscription — Credits don't expire

Tips for Best Results

1. Capture immediately — Web content can be deleted or modified at any time
2. Capture the full context — Include timestamps, usernames, and surrounding content
3. Don't modify the page — Navigate and scroll only; don't interact in ways that change content
4. Store packages securely — Keep evidence packages on reliable storage with backups
5. Capture multiple pages if needed — Each relevant page should be its own capture